Thursday, July 29th, 2021

PHH looking for volunteers who enjoy serving

Posted: Friday, November 2, 2018

A cheery smile, a helpful spirit and knowledge to share can make a huge difference in the day of someone arriving at the hospital, either to become a patient, to visit a patient or to conduct other business. That’s why Parkview Huntington Hospital (PHH) is looking for volunteers who truly enjoy serving others and who understand that volunteers play an important part in each person’s experience with the hospital.

“Whether you like to be behind the scenes or front and center, where you could make a great first impression, we have a volunteer position for you,” says Melanie Hull, volunteer coordinator for PHH.

A little kindness
Nancy Getman has been a volunteer for two and a half years, and is glad she chose to become part of the PHH team.

“I just love to meet new people,” she says. “I’m a bit of a talker, and I like interacting with people. When I retired after 15 years with a walk-in clinic, I didn’t want to just sit in a chair so I came to Parkview Huntington to look into volunteering. I like working and having that structure to my day.”

Getman says she laughs a lot on the job, and that she enjoys the company of her fellow volunteers.

“They’re a really nice group of people,” she says. “And I enjoy helping people navigate the hospital. This can seem like a big place to visitors. Folks sometimes need a guide to help them get to where they need to go. And some people who live alone really enjoy having a person to sit and talk to for a little while. People need that human interaction. I don’t think we can ever know the full impact we have on someone’s life with just a little kindness.”

On Tuesday mornings, Getman assists visitors who come for doctor’s appointments in the medical office building. But she’s happy to fill in in other areas as needed, from escorting surgery patients to helping at the emergency room registration desk.

“If there’s a need, then that’s what I’m supposed to be doing,” she says. “It keeps things interesting.”

Benefits of helping out
The number of volunteers who assist in various roles around the hospital on a daily basis has dwindled in recent years. Hull explains that volunteer positions are open in several areas.

“At the front desk, a volunteer answers the phone, greets patients and visitors and escorts them to desired locations,” says Hull. “Another volunteer escorts patients from registration to the diagnostics area for outpatient testing. A volunteer also assists the emergency room registrar by making certain that wheelchairs are available for sick patients, escorting visitors and attending the desk when the registrar needs to step away.”

PHH volunteers also assist in the hospital gift shop, helping customers select baby gifts, pick-me-up treats for sick family members and gifts of accessories, stuffed animals, jewelry and other items for special occasions.

Studies have shown that volunteering tends to provide positive effects in the lives of people who invest their time in others, from enabling retirees to feel vital and maintain their community involvement to gaining a greater sense of well-being no matter what the age of the volunteer. Hospital volunteers, like Getman, also enjoy the satisfaction that comes from helping patients and their loved ones at a time when they may be vulnerable and worried and need reassurance.

In addition, PHH volunteers receive these benefits: free annual flu shot, 10 percent discount in the gift shop, discount on Adult Fitness Center membership, discount at the hospital pharmacy, annual volunteer recognition luncheon, access to free weekly blood pressure checks (Tuesday mornings), free meal each day of volunteer service and information about wellness activities – such as the Friday morning Senior Exercise Class -- and upcoming events at PHH.

To apply to become a volunteer, fill out the volunteer application available via link at or contact Melanie Hull at (260) 355-3319 or

Shown in the photo is volunteer Nancy Getman as she offers a wheelchair to a guest at the medical office building adjoining Parkview Huntington Hospital. Getman and other volunteers perform tasks to assist patients and visitors as well as the hospital team.