Friday, April 26th, 2019

Duke Energy lends helping hand to customers

Posted: Monday, December 6, 2010

For the fifth consecutive year, Duke Energy is contributing $500,000 through its Helping Hand program to help customers in need of assistance with their winter energy bills. The company also is inviting its customers, employees, and shareholders to join the annual effort.

“While there are signs of economic recovery in our state, many customers are still out of work and in need of our help now, more than ever.” said Doug Esamann, president of Duke Energy Indiana. “Over the past decade, our Helping Hand program has provided more than $4 million in assistance to customers in need of help with winter energy bills.”

Information on ways to contribute to Duke Energy’s Helping Hand program can be found in the company’s bill inserts for both paper and online service customers or by visiting  Contributions may be sent directly to: Helping Hand, P.O. Box 1000, Plainfield, IN 46168.

As part of the merger agreement between Cinergy and Duke Energy in 2006, Duke Energy agreed to contribute $2.5 million over five years to the Helping Hand program.  Funds are distributed to eligible low-income Duke Energy Indiana customers through local community action agencies, which determine if a customer is eligible for assistance.